We only accept returns and exchanges within 45 days of the delivery date.
Items must not be worn, washed, or damaged. All items must be returned unwashed, unworn, unaltered, and in their original packaging, including all tags and accessories.
We do not accept returns or exchanges for limited edition merchandise. All limited edition items are labeled as such in the product title/description.
If you can confirm the above requirements, please contact us to begin the return/exchange process.
The customer is responsible for the cost of a return or exchange shipment unless the return or exchange is necessary due to the fault of the company (see “Damaged, Incorrect, or Incomplete Orders”).
If you are returning an item for a refund or exchange, please allow 3-5 business days for your item to be processed at our facilities once it has been delivered. Once processed, you will be notified via email. Refunds can take anywhere from 3-10 business days to appear in your bank account once they have been processed.
We encourage anyone returning a package to receive tracking information from their carrier once they ship it back to us to guarantee arrival.