I have a question about the store/products/my order, who do I ask? FH Customer Support March 29, 2018 01:22 Updated Follow All inquiries can be submitted here. Please note that sending multiple emails or requests will slow the response time to your request. Related articles General Order Information Limited Edition Items & Pre-Order Sales My order was canceled due to fraud, but it came from my account. What do I do? Can I cancel my order for a refund? I purchased merchandise at a show or at a concert, can I make a return or exchange? Comments 0 comments Article is closed for comments.