My order was canceled due to fraud, but it came from my account. What do I do? FH Customer Support September 18, 2018 07:58 Updated Follow Please contact us with your order number as soon as possible. Related articles I don’t want the items that I ordered anymore. How can I return them for a refund or an exchange? I purchased merchandise at a show or at a concert, can I make a return or exchange? I typed the wrong address when making my order, can I change it? My digital download redemption code doesn’t work and/or expired, how do I get the files? Return & Exchange Process and Policy Comments 0 comments Article is closed for comments.