Can I cancel my order for a refund?
- If your order has not been shipped, we may be able to cancel it. Contact us right away with your order number and reason for canceling.
- If your order has already shipped, we cannot cancel or refund until the item(s) are returned to our facilities.
- If your request for a cancellation is not processed before your order ships, we cannot be liable for the cost of return shipping.
- Cancellations and refunds are irreversible once they have been executed.
- Refunds are only returned to the original account with which the order was placed. We cannot issue refunds to alternative accounts or payment methods
- Issues with the return of funds after a refund have been processed should be discussed and handled with the bank or credit company where the funds and account originally existed.